Privacy Policy

Last updated: March 3, 2026

1. Information We Collect

When you interact with Portalz Cloud, we may collect:

Waitlist information: Name and email address when you sign up for early access.
Chat messages: Messages you send through our AI chatbot assistant (Rain). These are processed to provide responses and may be forwarded to our team if you request contact.
Analytics data: Page views, scroll depth, button clicks, and session information collected through PostHog (only with your consent).
Device information: Browser type, operating system, and screen resolution for site optimization.

2. How We Use Your Information

To manage your waitlist position and send updates about early access.
To respond to your questions through our AI chatbot.
To improve our website and user experience through analytics.
To send you emails about Portalz Cloud (you can unsubscribe at any time).

3. Data Sharing

We do not sell your personal information. We use the following third-party services:

PostHog: Analytics and session replay (only with cookie consent).
Resend: Email delivery for waitlist communications.
Anthropic (Claude): AI chatbot responses. Chat messages are sent to Anthropic's API for processing.

4. Cookies

We use a cookie consent banner. Analytics cookies are only loaded after you explicitly accept. You can decline cookies and still use our site fully.

Essential: Cookie consent preference (localStorage, no tracking).
Analytics (optional): PostHog cookies for understanding site usage.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw cookie consent at any time (clear localStorage).
Unsubscribe from emails via the link in any email.
Request a copy of your data.

For any privacy requests, contact us at support@portalz.ai.

6. Data Retention

Waitlist data is retained until you request removal or the waitlist program ends. Chat messages are retained for 90 days. Analytics data is retained per PostHog's standard retention policy.

7. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure server infrastructure, and access controls.

8. Changes

We may update this policy. Changes will be posted on this page with an updated date.

9. Contact

Questions? Email support@portalz.ai.